Refund policy
Customer Care
We are a small business dedicated to providing the best service possible. Our customers are at the heart of everything we do.
Damages and Issues
If your item arrives defective, damaged, or incorrect, please contact us immediately at sales@thedecaldealer.com. We will evaluate the issue and take steps to make it right.
Custom Orders
- We do not accept returns or refunds for custom orders.
- We are not responsible for improperly applied stickers, decals, or graphics.
- Product durability estimates are provided for guidance but may vary based on application, environmental conditions, and use.
Refunds
For orders that have not yet been printed or shipped, we may offer a refund upon request.
Please contact sales@thedecaldealer.com with any concerns. We will do our best to assist you.